Terms of Service

By creating an account, drawing a reading, buying coins, or otherwise using AITarotReading.ai — the website or the iOS app (together, "the Service") — you agree to these Terms of Service. If you do not agree, do not use the Service.

The Service is operated by Anubisoft SRL, a company registered in Romania (Trade Registry no. J2009002139358, fiscal code 26183661) — "we" in these terms.

AITarotReading.ai provides AI-generated tarot card interpretations for personal reflection. Readings are produced by large language models (currently Claude by Anthropic and GPT-5.5 by OpenAI) given a randomly drawn spread from a digital Rider-Waite-Smith deck. The Live Interactive Reading is a voice conversation with an AI guide, not with a person.

For reflection, not prophecy. Readings are an entertainment and self-reflection product. They are not, and must not be relied upon as, medical, legal, financial, psychological, or any other form of professional advice. We make no claim that readings predict the future or describe objective reality. If you are in distress, please contact a qualified professional or your local emergency services.

You must be at least 18 years old to use the Service. By using the Service you represent that you meet this age requirement.

You are responsible for safeguarding your account credentials and for any activity under your account. Notify us promptly athello@aitarotreading.aiif you suspect unauthorised access. One account works across the website and the iOS app; your coins and readings follow it.

Readings beyond the free ones are paid for with coins: gold coins for standard readings and platinum coins for premium features (the Celtic Cross, voice narration, live sittings, and similar). Silver coins are earned by using the Service and can be exchanged for platinum. Coins are consumable credits for use within the Service only: they have no cash value, cannot be transferred, sold or exchanged for money, and are forfeited if your account is deleted or terminated for breach.

Buying coins. On the website, coins are sold by us and paid through Stripe. In the iOS app, coins are sold through Apple In-App Purchase under Apple's terms: Apple handles the payment, your receipt, and any refund request for those purchases (through your Apple account), and we credit the coins to your account once Apple confirms the purchase.

Failed readings are refunded. If a reading you paid a coin for is not delivered — the generation fails, or the connection is lost before the reading completes — the coin is returned to your account automatically. If you believe a coin was taken for a reading you never received, email us with the approximate time and we will put it right.

Right of withdrawal (EU consumers). Readings are digital content delivered immediately. When you spend a coin on a reading you ask us to begin delivery straight away and acknowledge that, once the reading has been delivered, the 14-day right of withdrawal no longer applies to it. Coins bought on the website that you have not yet used can be refunded within 14 days of purchase on request. Refunds of coins bought in the iOS app are handled by Apple under its policies.

Prices are shown before you buy and may change; a change never affects coins you already hold. Promotional or bonus coins may carry their own conditions where stated.

Earlier plans were sold as recurring monthly subscriptions through Stripe. If you still hold one, it continues under its original terms: you can cancel any time from your account's Stripe Customer Portal, cancellation takes effect at the end of the current billing period, and we do not offer pro-rated refunds for partial billing periods.

The app is licensed, not sold, to you under Apple's standard Licensed Application End User License Agreement, which applies alongside these terms. Apple is not a party to these terms and has no obligation to provide maintenance or support for the app, but Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you. You must comply with Apple's App Store terms when using the app.

You agree not to:

• Use the Service in any way that violates law
• Attempt to reverse-engineer, scrape, or systematically extract the Service
• Submit content intended to harm, defraud, or impersonate others
• Resell or redistribute readings as a commercial tarot reading service of your own
• Interfere with the Service or with other people's use of it

Readings are generated by AI systems and may contain inaccuracies, hallucinations, or interpretations that do not apply to your situation. We do not guarantee the truth, accuracy, or usefulness of any reading. Use your own judgement.

The Rider-Waite-Smith deck artwork is in the public domain. The site and app design, brand, prompts, voices and software are owned by us or our licensors. Your readings and the questions you submit belong to you.

To the maximum extent permitted by law, the Service is provided "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total aggregate liability shall not exceed the amount you paid us in the twelve months preceding the claim. Nothing in these terms limits rights that consumer law in your country grants you and that cannot be waived.

We may suspend or terminate accounts that violate these terms. You may delete your account at any time from your account page on the website or the Account screen in the app.

We may update these terms from time to time. Material changes will be announced via email and on this page. Continued use after the effective date constitutes acceptance.

These terms are governed by the laws of Romania and the European Union. Disputes shall be resolved in the competent courts of Romania, unless mandatory consumer law in your country of residence gives you the right to bring the claim there instead.

Questions about these terms? Email hello@aitarotreading.ai. Our Privacy Policy explains how we handle your data.